CHINANIO sources every item through official channels—most products are purchased directly from brands, with a small selection acquired by our buyers. If you ever have questions about the authenticity of your purchase, simply ask us for brand authorization, purchase contracts, or any other proof of origin. We stand by our promise: for every counterfeit item, we will pay you ten times its value. At CHINANIO, we maintain zero tolerance for fake goods and are committed to delivering genuine products and exceptional service to every customer.

CHINANIO is committed to the fastest, most reliable service for every order:

In-stock items are processed within 24 hours and shipped within 48 hours from our Los Angeles warehouse.
Pre-order items will ship in 7–15 days, depending on availability.
All packages are sent via USPS.

For full details, please see our Shipping Policy.

In order to ensure the user's shopping experience，on the premise of not affecting the secondary sales, we support return and exchange request within 7 days without any reason.

Learn more about Returns & exchanges policy